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Senior Salesforce Administrator

Vacant position(s) at Optimizely (formerly Episerver) - Hanoi, Vietnam.
Position ID: #3990
Dept: G&A excl HR
Apply Now

Introduction

Optimizely is seeking a Senior Salesforce Administrator who will report to the Director of Business Enablement, Information Technology. This role primarily works with the Sales Operations team and other departmental system administrators of enterprise software applications.

This role helps ensure that Optimizely’s Salesforce instance is scalable and meets the needs of business operations. You will have extensive experience designing and implementing enterprise features in Salesforce. You will collaborate with sales operations managers, business systems analysts, and system admins to design and implement solutions to business problems. You will champion best-practice usage of the system and its integrations with other systems like NetSuite, Gainsight, Conga, and Marketo.

Job Responsibilities

  • Designing, building, and implementing custom applications using the declarative customization capabilities of the Salesforce Platform
  • Developing and deploying business logic and user interfaces using the programmatic capabilities of the Lightning Platform
  • Creating custom applications, utilizing objects, fields, UI customization, automation tools, security, app deployment
  • Creating advanced workflows and validation rules
  • Automating business processes with Process Builder, approvals, and flows
  • Managing data migrations and integrations
  • Write business logic customizations with SOQL and DML using Apex triggers and classes
  • Write Visualforce markup and code to customize the user interface
  • Use the built-in testing framework to test Apex and Visualforce
  • Build data objects and programmatically retrieve, manipulate, and store the data associated with those objects
  • Configure outbound/inbound application and integration security
  • Develop synchronization of Salesforce data with external systems
  • Test integrations using Apex REST and SOAP callout and service logic
  • Work closely with business analysts and sales operations managers relating to changes in integrations for projects related to enterprise systems, integrations, processes, change control, and operations

Knowledge and Experience

  • Experience with Agile delivery, C#, and cloud platforms
  • 3-5 years of experience delivering Salesforce releases and functionality
  • 3-5 years of industry knowledge of the Salesforce platform
  • The ability to work with technical developers and business users to create new releases and enhance the customer experience
  • The ability to lead multiple projects and manage communications with a range of individuals, up to senior-level stakeholders
  • Strong Excel competency, comfortable working with complex data with Analytics stakeholders
  • Degree educated (or have equivalent experience or qualifications)
  • Fluent in English (written and spoken)
Position ID: #3990
Dept: G&A excl HR
Apply Now

About Optimizely

At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution.

We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech.

At our core, we believe work is about more than just numbers -- it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued.

Benefits

  • We are Vietnam Best IT companies 2026 by ITviec.
  • Hackdays for self-studying and researching any IT-related subjects.
  • 5 working days/week with flexible working time and no overtime.
  • Annual unforgettable company outing.
  • International, professional, creative working environment and talented teams.
  • Onsite opportunities in Europe and US.
  • Common cultural-sportive- art Clubs and activities, sponsored and/or supported by the Company (Ex: Football, GYM, Swimming, Guitar, English…).
  • Powerful workstation: Core i7-9700, 16-32 GB RAM, 02 x QHD 2560x1440 monitors (2K resolution).
  • 100% official salary during the probation period, 13th month salary, annual salary raise.
  • Up to 03 extra paid-leave days per year.
  • Social, Health and Unemployed Insurance are based on 100%.
  • Gross salary and fully paid by Company.
  • Extra bonus at $ 60 per special occasions (Birthday, Labor Day, National Day, Solar New year, Lunar New Year).
  • Lunch allowance at $30 per month.
  • Baby allowance for a child under 03 years old is $ 12 per month.
  • AON Premium Healthcare Insurance package for employees and their children up to 18 years old.
  • Daily various foods, drink, and seasonal fresh fruits.